Stockholm Customer Care
2–5 Days
Express Delivery
100%
Freshness Guarantee
$800
US Duty-Free Limit
Everything you need to know about express international delivery, duty exemptions, and our food safety compliance standards before reaching out.
Tracked Express Shipping
Food Safety Standards
Damage Replacement Policy
Orders ship via DHL or UPS direct from Stockholm with end-to-end tracking. Delivery reaches North America and Europe in 2–5 business days.
International regulations require all heat-sealed food items to remain final sale. We guarantee sealed pouch integrity from factory directly to your door.
If pouches arrive damaged or incomplete, notify customer support within 48 hours of delivery with photo proof for an immediate replacement or full refund.
Send Order Inquiries
Include your order identifier and delivery address details so our team can resolve package tracking or damaged item requests quickly.
